Shipping policy

Processing Time

Orders are processed within 1–3 business days (Monday–Friday).

You will receive a confirmation email once your order is shipped, including tracking information.

During peak seasons or promotions, processing times may be slightly extended.

Estimated delivery times:

Delivery times are estimates and may vary due to customs, carrier delays, or weather conditions.

Shipping costs are calculated at checkout.

We may offer free shipping promotions periodically.

Shipping fees are non-refundable once an order has shipped.

Once shipped, you will receive a tracking number via email.

If you do not receive tracking within 5 business days, please contact us.

If your package is delayed:

If your package appears lost, contact us and we will assist in resolving the issue.

Please ensure your shipping address is correct before placing your order.

We are not responsible for packages delivered to incorrect addresses provided by the customer.

We are committed to delivering your cozy essentials safely and efficiently.